Opting Out

I am a BetterHelp customer and I want to opt-out

If you have a BetterHelp account and wish to completely opt-out of BetterHelp's services:

  1. Log into your BetterHelp account
  2. If you are currently receiving therapy, go to Menu > My Account (or Account settings) > Payment settings > Cancel Membership
  3. Then go to Menu > My Account (or Account settings) > Personal Information and click on Request Erasure

We will send a confirmation to the email address on your account once your request is processed.

I want to opt-out of tracking via cookies or web beacons

To manage your cookie preferences, including tracking by third parties, please .

To clear strictly necessary cookies or cookies that you opted into previously, you can clear all cookies from this site using your browser. For instructions please see https://www.aboutcookies.org/how-to-delete-cookies/.

Note: If you used a different browser (such as on another device) to visit this site, you'll need to clear cookies on each browser.